Tennis Moncton - Cancellation policy for programs

Tennis Moncton Weather Cancellation Policy for Programs

Wet courts can be unsafe and damage balls. Tennis Moncton will only cancel programs due to wet weather when we deem the courts unsafe.

If the courts are wet before a program start and are not expected to dry in time to proceed, we will advise participants by e-mail and will always

try to do so at least 1 hour before start time. If it rains once a program has started, the instructor will decide whether to modify, pause or end the

lesson. Our non-staff instructors and coaches who travel some distance to provide programs may decide to cancel and we will always try to advise

participants by e-mail at least 1 hour before start time. Participants and parents are encouraged to use their own judgement on whether they wish to

come to the courts on wet days.

High heat and humidity, combined with physical activity, can lead to heat exhaustion and heat stroke. In such conditions, instructors will take precautions

such as reducing activity intensity and ensuring more hydration breaks. In extreme conditions, we will cancel programs and we will always try to do this

at least 1 hour before start time. Participants and parents are encouraged to use their own judgement on whether they wish to come to the courts on hot days.

Active lightning, with or without rain, may also lead to cancellations before or during lessons.

When a cancellation is necessary before a lesson has begun, the lesson will be made up at a later time. If the lesson cannot be made up, TM will issue a

partial refund in the form of a club credit, which can be used for any TM purchase.